Update as of March 18, 2025:

The administration of this settlement is almost complete.

Status of claimable cheques:

The initial deadline for submitting an additional claim for claimable funds expired on April 11, 2022 (claims phase 1). This deadline was later extended to September 12, 2023 (claims phase 2). All payments for the approved claimable claims, for the claims phases 1 and 2, were issued and have now expired. The claimable deadline, which was extended one last time to March 17, 2025 (claims phase 3), to accommodate individuals who did not receive proper notification of the settlement, in accordance with the Court approved National Settlement Agreement, has now expired. We can no longer accept claimable claims. For those Class Members who submitted claims during the claims phase 3, the cheques for the approved claimable claims are expected to be issued by end of April 2025. For further updates regarding timing of claims phase 3 payments, we recommend that you visit this website periodically.

Status of fixed cheques:

All the cheques for fixed amounts for Group 1, 2 and 4 Class Members were mailed by February 2025 and expire in August of 2025. No further fixed payments are being issued.

DO I QUALIFY?

If you are a current or former client of BMO as at May 27, 2018 whose Personal Information was impacted as a result of the Incident, you may be eligible for payment(s) from these Class Actions.

If you have been identified as a Class Member from Group 1, Group 2 or Group 4, you will automatically receive (or have already received) a cheque representing an amount for time spent addressing issues arising from the data incident. If you spent additional time, you may qualify for an additional payment by submitting a claim.

If you have been identified as a Class Member from Group 3 AND spent time addressing issues arising from the Incident, the only way to receive compensation was by submitting a claim.

If you are unable to submit an electronic claim please call the Claims Adminstrator, toll free, at 1 (833) 683-5861, or email info@BMOSettlement.ca.

FREQUENTLY ASKED QUESTIONS

What are these Class Actions about?+

Class action lawsuits were commenced in Ontario and Quebec arising out of a cybersecurity incident that occurred on May 28, 2018 involving the personal information of BMO customers. BMO customers were notified by letter if they are a member of this Class Action.

Who is eligible to claim?+

As described in the BMO settlement, there are four (4) groups of claimants:

Group 1 claimants are BMO clients whose personal information, including date of birth and SIN, were posted online by unauthorized individuals.
Group 2 claimants are BMO clients whose date of birth and SIN were accessed by unauthorized individuals.
Group 3 claimants are BMO clients whose personal information not including date of birth and SIN were accessed by unauthorized individuals.
Group 4 claimants are BMO clients who had unauthorized transactions recorded in their accounts.

Group 1, 2 and 4 claimants will automatically receive a cheque to compensate for time spent to address the data incident, as follows:

Group	Fixed amount for:	Per claimant (CAD)
Group 1	20 hours of time	$1,000 (less counsel fees and disbursements)
Group 2	8 hours of time	$144 (less counsel fees and disbursements)
Group 4	15 hours of time	$270 (less counsel fees and disbursements)

If a Group 1 or 2 claimant spent more time to address the data incident, they may claim for additional compensation as follows:

Group	Additional claimable amount (CAD) for:
Group 1	Up to 3.5 additional hours at $18/hr (i.e. up to $63) (less counsel fees and disbursements)
Group 2	Up to 3.5 additional hours at $18/hr (i.e. up to $63) (less counsel fees and disbursements)

Group 3 claimants will not automatically receive a cheque; they must make a claim for up to 5 hours of time at $18/hr to address the data incident, as described below.

Group 3	Up to 5 hours at $18/hr (i.e. up to $90) (less counsel fees and disbursements)

When can I expect to receive my payment?+

Cheques for fixed amounts due to Group 1, 2 and 4 claimants were mailed in February 2025. Additional claimable funds are expected to be paid as soon as practicable after the claims evaluations are completed, after March 17, 2025. Please check this website for regular updates.

Read full FAQ here