BMO Data Incident Class Action Settlement

Update as of April 11, 2025:

The administration of this settlement has been completed. No further claims may be made, and no further funds will be paid out.

FREQUENTLY ASKED QUESTIONS

What are these Class Actions about?+

Class action lawsuits were commenced in Ontario and Quebec arising out of a cybersecurity incident that occurred on May 28, 2018 involving the personal information of BMO customers. BMO customers were notified by letter if they are a member of this Class Action.

Who is eligible to claim?+

As described in the BMO settlement, there are four (4) groups of claimants:

Group 1 claimants are BMO clients whose personal information, including date of birth and SIN, were posted online by unauthorized individuals.
Group 2 claimants are BMO clients whose date of birth and SIN were accessed by unauthorized individuals.
Group 3 claimants are BMO clients whose personal information not including date of birth and SIN were accessed by unauthorized individuals.
Group 4 claimants are BMO clients who had unauthorized transactions recorded in their accounts.

Group 1, 2 and 4 claimants will automatically receive a cheque to compensate for time spent to address the data incident, as follows:

Group	Fixed amount for:	Per claimant (CAD)
Group 1	20 hours of time	$1,000 (less counsel fees and disbursements)
Group 2	8 hours of time	$144 (less counsel fees and disbursements)
Group 4	15 hours of time	$270 (less counsel fees and disbursements)

If a Group 1 or 2 claimant spent more time to address the data incident, they may claim for additional compensation as follows:

Group	Additional claimable amount (CAD) for:
Group 1	Up to 3.5 additional hours at $18/hr (i.e. up to $63) (less counsel fees and disbursements)
Group 2	Up to 3.5 additional hours at $18/hr (i.e. up to $63) (less counsel fees and disbursements)

Group 3 claimants will not automatically receive a cheque; they must make a claim for up to 5 hours of time at $18/hr to address the data incident, as described below.

Group 3	Up to 5 hours at $18/hr (i.e. up to $90) (less counsel fees and disbursements)

When can I expect to receive my payment?+

Cheques for fixed amounts due to Group 1, 2 and 4 claimants were mailed in February 2025. Additional claimable funds are expected to be paid as soon as practicable after the claims evaluations are completed, after March 17, 2025. Please check this website for regular updates.

Read full FAQ here